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General Policies-
Shipping Policies
FREE INSURANCE
MUST SIGN FOR DELIVERED PACKAGES OF CHANDELIERS OR SCONCES.
NO SHIPPING TO POST OFFICE BOXES FOR CHANDELIERS OR SCONCES! BECAUSE UPS WILL NOT DELIVER TO P.O. BOXES.
CHANDELIER CRYSTALS DON'T NEED TO BE SIGNED FOR AND CAN BE SHIPPED TO A POST OFFICE BOX. BECAUSE WE WILL SHIP THE CRYSTALS THOUGH USPS.
Shipping:
When buying chandeliers, sconces or furniture we make every effort to ship all items within 7-10 business days except chandelier crystals ship within 1-2 business days. All of our shipping is done through UPS Ground and various LTL freight carriers (for heavy freight.) Except chandelier crystals ship through THE USPS.
PLEASE NOTE:
SHIPPING RATES QUOTED ARE FOR CONTIGUOUS US STATES ONLY. ALL ALASKA AND HAWAII ORDERS WILL INCUR ADDITIONAL EXPRESS SHIPPING CHARGES. PLEASE CALL PRIOR TO BIDDING. ALSO FOR OUTSIDE THE USA SHIPPING CALL OR E-MAIL FOR SHIPPING QUOTE.
All chandeliers are shipped only and we don't allow pickup of chandeliers.
Sales Tax: Sales tax is 7% charged on all items shipped in New Jersey.
Customer Service:
Chandelierliquidators is located in Rockaway, New Jersey. We are open 7 days a week from 10:30 am-10:30 pm EST. We can be reached at 1-973-784-3433 during those times.
Returns & Store Policies:
No returns on chandeliers & sconces.
Damaged items:
Any item received that gets a broken or damaged part during shipping we will replace the broken part that was damaged for free. It usually takes us about 1-2 weeks to replace any part.
Warranty:
We would like to assure you that our chandeliers are made from top quality materials and workmanship and we are sure that you will be totally satisfied with your purchase.
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